Ben Poole

Certifications & Work

Credentials in context.

Every certification here connects to real work. Here's what I earned, why it matters, and where I put it to use.

Microsoft Azure

Microsoft · Azure Fundamentals (AZ-900)

CloudInfrastructureFintechEnterprise

Cloud architecture and services — earned to put to work, not to hang on a wall.

Azure certification gave me a rigorous foundation in cloud infrastructure: compute, networking, storage, identity, and security. More importantly, it gave me a shared vocabulary with engineering teams and the credibility to make architectural decisions that held up under scrutiny.

Featured Work

Fintech Startup Scaling — $1B+ Valuation

Contributed to cloud infrastructure strategy during a period of hypergrowth at a fintech startup. The challenge wasn't just scaling — it was scaling reliably, securely, and without proportional headcount growth. Cloud-native thinking was core to making that possible.

$1B+
Valuation reached
Cloud-native
Architecture approach

Prosci Change Management

Prosci · Prosci Certified Change Practitioner

Change ManagementLeadershipEnterpriseUX Research

Technology without adoption is just expensive shelf-ware.

Prosci's ADKAR model is the most practical change management framework I've used — it focuses on individual transitions, not organizational charts. Getting certified formalized what I'd learned the hard way: that resistance is information, not a problem to be managed away.

Featured Work

Microsoft Teams Global Rollout — 30,000+ Employees

Led UX research and change management for one of the largest enterprise collaboration deployments of its kind. Built a 'Change Champions Community' embedded in business units across the organization. Ran industry-standard research to identify adoption barriers before launch — not after. The result was one of the faster large-scale Teams rollouts on record.

30K+
Employees impacted
Global
Deployment scale

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